NewsPro FAQ
> Errors & Problems >
After logging in and
clicking on a link, I'm brought back to the login page.
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If when you click on a link on the login-confirmation page
(the one that tells you a cookie has been set) you are brought back
to the login page, there's a problem somewhere with cookies. Try the
following steps:
- Check that cookies are enabled in your Web browser.
- Check that your system's date is correct.
- Some free web hosts don't provide full Perl implementations
and are incompatible with NewsPro. Currently, the two known
ones are Tripod and VR9. Several free hosts, like
Hypermart, work well with NewsPro.
- Particularly if your normally use MSIE, try a different browser
(such as Netscape, Opera, or Mozilla). |
If
using a different browser fixes your problem, and you normally use
IE, then the problem results from what we can only assume to be a
bug in IE. To fix it, you have to clear your cookie cache. Doing
this involves deleting all the files in a specific directory;
exactly which directory depends on your version of Windows. If
you're running a single-user Windows 98 setup, the directory is
C:\Windows\Cookies. If you're running Windows 98 with multiple
profiles, the directory is C:\Windows\Profiles\username\Cookies
where username is your username. If you're running Windows 2000,
it's C:\Documents and Settings\username\Cookies.
If none of
the steps above help, it's possible that this is a server problem.
Send the URL to your newspro.cgi, along with a valid username and
password for that copy of NewsPro (any level of account is fine,
though if this problem occurs right after setup, the valid user/pass
will be for the main Webmaster account) to the support e-mail
address. Only do this, please, if you've tried all the steps above,
including using a different browser.
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